Privacy Policy

    Privacy Policy

    Choose Franchise.com is owned and operated by Expandus (The Trustee for Off The Chain Marketing Trust).

    Expandus is committed to respecting and protecting the integrity of your privacy and your personal information collected by Expandus to enable us to provide our services.

    This Privacy Policy outlines our practices and rules concerning the handling of your personal information. It applies to your use of any Expandus powered website, application or software on the Expandus partner network.

    We will abide by it and the Australian Privacy Principles in force under the Privacy Act 1988. You may request a printed copy of this Policy, at no charge to you, by contacting us in the manner outlined at the end of this Policy.

    This Policy also applies to our subsidiary companies and associated or related businesses.

    To use our services, you must accept our terms of service and the terms of this Privacy Policy and in so doing you consent to our collecting your personal information, including any sensitive information which it includes, for these purposes and reasonably related purposes.

    Who we are?

    Expandus (ABN 62 679 747 627) provides cloud based solutions to franchise networks, recruitment companies, education providers, and their clients. Expandus also provides consumers access to advertising, offers and coupons and may (directly or through its subsidiaries or related businesses) provide recruitment services to candidates.

    What this privacy policy covers

    This privacy policy applies to our treatment of personal information that we collect from users that actively engage with our applications.

    This policy does not apply to the practices of organisations that Expandus does not own or control, or to people that Expandus does not employ or oversee even if offers, coupons or links to their websites appear within our applications. We recommend you examine their privacy policies.

    Why we collect Personal Information

    Expandus collects and retains personal information about you including your name, address and contact details and details relating to any transactions including job applications, competition entries, surveys and related information such as educational history, employment history, and residency status.

    In particular, we collect your information in order to:

    • Process your job application on behalf of recruitment companies utilising Expandus applications.
    • Make relevant offers to you on behalf of our advertising partners.
    • Directly market educational, career and other opportunities to you.
    • Provide this information to advertisers at your request (if you choose to opt-in to receive communications from one of our advertising partners).
    • Allow employers that use our platform to view any information you provide to us in order to determine whether you are suitable for employment with them.
    • Enable our network partner to use the information to display content and advertising that are personalised and customised to you.
    • Contact you in the future with coupons or special offers and to provide you with marketing materials via any medium.

    Collection of personal information

    Expandus collects personal information when you use or enter information on our websites, subscribe for affiliate offers or complete surveys on websites using Expandus applications.

    When you engage with an Expandus application, we may collect a range of data including personal information such as your name, email address, date of birth, address, education and employment history, residency and citizenship status and contact details among other personal details.

    Use of cookies

    A "cookie" is a small text file that is placed on your hard disk by a Web server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you.

    Expandus uses cookies to enable you to sign in to our services and to help personalise your online experience. One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information.

    You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

    Additional Use of Personal Information

    We only share personal information with our advertising partners when there is voluntary consent by you through active participation on an Expandus application. We will not sell, rent or forward any of your personal information to third parties unless we have your direct consent.

    Direct Marketing

    From time to time we may use your personal information to provide you with information about our services. If you do not want to receive any of this information, you may opt out of receiving direct marketing at any time by contacting our privacy officer.

    Consent

    In most cases we will require you to specifically consent to any collection, use or disclosure of your personal information by us. This is done by accepting the terms of service on-line and assenting to this Privacy Policy.

    What if I change my mind?

    You may request to unsubscribe from any further email correspondence from Expandus. If you wish Expandus to remove all personal information we have collected about you on our network, you can do so by emailing Expandus directly at privacy@expandus.com.au.

    Can I access or correct my personal information?

    You may request access to any of the personal information we hold about you. In most cases, a summary of personal information such as your name and address details, contact telephone numbers and the matters you have engaged us on are freely available to you by contacting us.

    Concerns or requests for access

    If you have a question about this Privacy Policy or wish to lodge a request to access your personal information you can contact our Privacy Officer as follows:

    Can I complain about a breach of my privacy?

    We offer a free internal complaint resolution scheme to all of our customers. Should you have a privacy complaint, please contact us so we can try to fix the problem.

    If you are not satisfied with the result of your complaint to Expandus, you can refer your complaint to the Office of the Australian Information Commissioner:

    • Mail: Office of the Australian Information Commissioner GPO Box 5218, Sydney NSW 2001
    • Telephone: 1300 363 992
    • Email: enquiries@oaic.gov.au

    This Privacy Policy was last updated in August 2022.